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Lost or Stolen Credit Cards & Mobile Phones in Switzerland

What to do and where to call if your credit cards or telephones are lost or stolen in Geneva or anywhere else in Switzerland.
Lost or Stolen Credit Card

A lost or stolen credit card should be reported to the police.

To cancel the card call:

Amex Tel: +44 1273 69 69 33
Visa Tel: 08 00 89 60 46
Diners Club Tel: +41 (1) 833 3738
Lost or Stolen Mobile Cellular Telephone

The loss or theft of a portable phone should be reported to the police.

It should then be reported to the telecommunications company so that access to the the SIM card can be blocked. 

In both cases it is necessary to provide the telephone and IMEI numbers (the IMEI is the mobile's unique identification number). To find the IMEI number, enter * # 0 6 # on the keypad and keep a record of this.

Swisscom Tel: 08 00 55 64 64
Orange Tel: 08 00 700 700
Sunrise

Tel: 08 00 50 55 05


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