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INFOrmation

Consular Information for US, UK, Australia & Canada in Switzerland

Consular offices provide services for citizens in need, including replacement of lost or stolen passports and help and advice in difficult situations.

All foreign Embassies exist to represent their nation to their host country nationals, providing information and services on trade, tourism and culture in the home state. All Embassies have a Consular Section which exists to provide information and services to its own nationals visiting or living in the host country. 

Most country consulates in Switzerland and France request that citizens report their arrival so that their names can be added to a citizens' register.

For Embassy and Consular information for Americans, Britons and Australians living in France, see Citizens Guides for French Residents

International Geneva Welcome Centre

The International Geneva Welcome Centre (IGWC) provides practical assistance and advice to members of the following:

  • International Organisations
  • Non-Governmental Organisations
  • Consulates
  • Permanent Missions

The Centre organises social and cultural activities between the international and local communities. It also provides advice on various issues relevant to foreigners in Geneva including: schooling, housing and real estate, employment, residence permits, health and insurance, sport, leisure and tourism, vehicles, driving and religion.

  • Geneva Welcome Centre (IGWC) 
    At
    : Villa La Pastorale, 106, route de Ferney, 1211 Geneva 20
    Bus: Number 5, use stop "Intercontinental"
    Tel: +41 (0)22 918 02 70 / +41 (0)22 546 14 00
    Fax: +41 (0)22 546 14 19
    Open: Monday to Friday, 09:00-13:00 (afternoons by appointment only)
    Website
    e-mail
US Citizens

The Embassy of the United States of America in Switzerland  has a website with up-to-date information for American citizens living in Switzerland and can provide information on living and doing business in Switzerland. The Embassy can assist with passport, visas and notary services.

  • Embassy of the United States of America, Bern
    At: Sulgeneckstrasse 19, CH-3007 Bern
    Tel (routine calls accepted from 14:00-17:00): +41 (0)31 357 70 11 
    Tel (after hours Emergency Service only): +41 (0)31 357 77 77
    Fax: +41 (0)31 357 72 80
    Open: Monday to Friday, 09:00-12:30 and 1:30-5:30
    Counter service: Monday to Friday, 09:00-11:30
    e-mail
    Website

The US citizen's service - Consular agency - can assist with passport renewals and the registration of intended residence; registration of births, marriages and deaths; judicial assistance information, information for travellers and more.

  • United States of America Consular Agency, Geneva
    At
    : 7, rue Francois Versonnex, CH-1207 Geneva
    Mailing Address: c/o U.S. Mission, 11 rte. de Pregny, 1292 Chambésy/GE
    Tel: +41 (0)22 840 51 60
    Fax: +41 (0)22 840 51 62
    Open: Monday to Friday, 10:00-13:00
    e-mail 

Wheelchair access to the Consular Agency in Geneva is possible, however it is necessary to contact the agency ahead of time in order for special arrangements to be made.

The Swiss Embassy in the United States is a rich resource of relevant information for Americans planning a visit to Switzerland. It also gives information on legal matters, getting married in Switzerland and more.

  • For the Embassy of Switzerland in the United States website: Click here

Geneva is the world headquarters of the American Citizens Abroad (ACA) group which provides advice to US citizens during their time overseas.

Voting in US Elections 

US citizens living overseas are eligible to vote by absentee ballot in the General Presidential Elections. The Federal Voting Assistance Program (FVAP) has complete information and online registration and absentee ballot request forms for the Federal Post Card Application (OFPCA). They provide a toll free number for citizens outside of the US to call for information.

  • Toll Free number to call from within France: 0800 917 304
  • Toll Free number to call from within Switzerland: 0800 564 294
  • See the AngloINFO INFOrmation Page, Voting in the US Presidential Elections
UK Citizens

The British embassy in Berne is responsible for services such as advising British travellers to issuing visas, and promoting trade and investment opportunities. Parking is available at the Embassy, though only through prior arrangement.

  • British Embassy, Berne
    At: Thunstrasse 50, 3005 Berne
    Tel: +41 (0)31 359 77 00
    Fax: +41 (0)31 359 77 01
    Tel (after hours Emergency Service only): +41 (0)79 607 25 70
    Open: Monday to Friday, 08:30-12:30 and 13:30-17:00
    Website

The British Embassy is wheelchair accessible, though the lift may not accommodate all wheelchairs. 

  • For information for disabled visitors: Click here

British citizens in Geneva, Vaud, Valais and Fribourg can receive consular services -  visas and advice - from the Consular office in Geneva.

  • British Consulate General, Geneva
    At
    : Avenue Louis Casai 58, 1216 Cointrin in Geneva
    Tel: +41 (0)22 918 24 00
    Fax: +41 (0)22 918 23 22
    Tel (after hours Emergency Service only): +41 (0)79 476 66 51 
    Open: Monday to Friday, 08:30-11:30 and 14:00-16:00
    Website
    e-mail

Passport services for British residents in Switzerland are available from the Western European Passport Office at the British Consulate-General in Paris as of 1 January 2009.

  • Passport Enquiries Tel: +41 (0)22 918 24 18 Monday to Friday between 08:30 and 11:30 
    e-mail
  • Western European Passport Office
    British Consulate General
    BP111-08
    75363 Paris CEDEX 08
    France
    Website

The UK government's Direct.gov website provides information online for Britons considering moving abroad and for those already there. It includes tax, health and education advice as well as a section on what to do when returning to the UK. 

Australian Citizens

It is estimated that almost 5,000 Australians live in Switzerland. The Australian government provides information online for those living overseas (Australians Travelling) and for those returning to the country after time away (Returning to Australia).

The Australian Permanent Mission and Consulate General is based in Geneva. 

The Consulate General can provide the following assistance and advice: registration of Australian citizens in Switzerland, registration of births, legal processes, visa and immigration, voting overseas, marriage in Switzerland and consular and visa services on behalf of Papua New Guinea. Appointments are suggested for all Consular services.

The Southern Cross Group is a global organisation that exists to "Promote Mobility in the Global Community", and communicate with expatriated Australians throughout the world. Their work includes lobbying for changes in laws that improve or simplify the life of Australians abroad. The website has detailed information on the legal and practical aspects of: citizenship, voting, visas, health insurance, taxation and more.

  • For the Southern Cross Group website: Click here 
  • For information on the Southern Cross Group in Switzerland: Click here 
Citizens Guides for French Residents

Below is useful information and contacts for nationals of the United States of America, the United Kingdom, Australia and Canada residing in France.

US Citizens

The Embassy of the United States, Paris France has a website with up-to-date news on matters of relevance to Americans living in France.

The US Citizens Service is the consular section which provides detailed information on all legal matters including: 

  • information on passports and the registration of intended residence
  • registration of births, marriages, deaths
  • employment issues for the employer and employee
  • housing, vehicle buying, selling and registering
  • the voting process when out of the country

The American Presence Post in Lyon has jurisdiction over the French départements Ain, Isère, Savoie and Haute-Savoie, and can provide limited consular services to American citizens. The office does not accept visa applications or respond to enquiries about visas.

The Embassy of France in the United States is a rich resource of relevant information for Americans planning a visit or move to France. It includes information and guidelines on living, working and driving in France, the metric system, marriage in France and more: 

UK Citizens

The British Embassy of France has up-to-date news on matters relating to French-British relations, as well as issues of politics, health and safety and immigration. The website of the British Embassy and British Consulate has a "Living in France" section with articles catering specifically to UK residents in France.

Consular information for Britons is available from the Embassy in Paris. Britons living in Ain (01) and Haute-Savoie (74) fall under the Lyon Consular district.

  • British Consulate Lyon
    At:
    24 rue Childebert, 69002 Lyon
    Tel: 04 72 77 81 70
    Fax: 04 72 77 81 79
    Tel (after hours Emergency Service only): 04 72 77 81 78
    Open: Monday to Friday 09:00-12:00 and 14:00-16:30
  • British Consulate-General, Paris
    At: 18bis rue d’Anjou, 75008 Paris
    Metro: Madeleine (line 8), Concorde (line 1) or Saint Augustin (line 9)
    Postal address:
    British Embassy, BP111-08, 75363 Paris Cedex 08 
    Tel : 01 44 51 31 00 
    Fax: 01 44 51 31 27
    Tel (after hours Emergency Service only): 01 44 51 31 00
    Open to the public: Monday to Friday 9:30 to 12:30 and 14:30 to 16:30
    e-mail
  • British Embassy, Paris
    At: 35, rue du Faubourg St Honoré, 75383 Paris Cedex 08
    Tel: 01 44 51 31 00
    Fax: 01 44 51 41 27
    Open: 09:30-13:00 and 14:30-18:00
    e-mail
Australian Citizens

Australian citizens in France may obtain some advice and assistance, including obtaining emergency passports, from the Australian Embassy.

  • Australian Embassy
    At: 4, rue Jean Rey, 75724 Paris Cedex 15
    Metro: Bir-Hakeim (Line 6)
    Tel
    : 01 40 59 33 00
    Fax: 01 40 59 33 10
    Tel (after hours Emergency Service only): +61 2 6261 3305
    Open to the public: Monday to Friday, 09:00-12:00 and 14:00-16:00
    e-mail

The Southern Cross Group is a global organisation that exists to "Promote Mobility in the Global Community", and communicate with expatriated Australians throughout the world. Their work includes lobbying for changes in laws that improve or simplify the life of Australians abroad. The website has detailed information on the legal and practical aspects of: citizenship, voting, visas, health insurance, taxation and more.

  • For the Southern Cross Group website: Click here 
  • For information on the Southern Cross Group in France: Click here 
Canadian Citizens

The Canadian Embassy in France website has some very useful checklists and notes for Canadian citizens planning a move to, or living in France. The information includes notes, checklists and tips on all aspects of the move, from planning the departure, the time spent in France and the return. It also gives access to tax information and instructions on tax returns.

  • Embassy of Canada
    At
    : 35, avenue Montaigne, 75008 Paris
    Metro: Franklin D. Roosevelt or Alma-Marceau
    Tel: 01 44 43 29 00
    Fax: 01 44 43 29 99
    Open to the public: Monday to Friday, 09:00-17:00
  • Embassy of Canada, Paris Consular Services
    Tel
    : 01 44 43 29 02
    Fax: 01 44 43 29 86
    Tel (after hours Emergency Service only): 01 44 43 29 00
    Open to the public: Monday to Friday, 09:00-12:00
1208CR
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Picture perfect
Perle du Lac
Perle du Lac
Public park on Geneva's lakeside

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