Emergency Numbers: Utilities in Geneva
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Problems with your telephone (Swisscom or France Telecom), water or electricity or gas? See this page of contact numbers for fault reporting and customer service in the cantons of Geneva, Vaud and Neuchatel, and in the cross border French regions Ain and
Utility services in Switzerland are managed at a cantonal level, with one organisation in each
area supplying all the utility services - electricity, gas and water. This
organisation is the Städtische werke-elektrizität, gas und wasse, or Centrale services techniques:
électricité, gaz et eau.
- For contact details on utilities and services in cross border France: Click
here
Utility services in Switzerland (Geneva, Vaud, Neuchâtel, Jura)
Swisscom is the national supplier of landlines, and
Internet access. Their English-language website has comprehensive
information:
| Swisscom |
| Enquiries (free call) |
Tel: 800 800 800 |
| Enquiries from outside Switzerland |
Tel: +41 848 800 811
Website |
| Geneva Canton: Central Services (electricity, gas,
water) |
| The
SIG company |
Website |
| Customer service |
Tel: 0844 800 808 |
| Emergency repairs |
Tel: +41 (0)22 420 88 11 |
| Neuchâtel Canton: Central Services (electricity, gas,
water) |
Services Industriels Neuchâtel
At: 4 Faubourg de l’Hôpital, 2001 Neuchâtel |
Tel: +41 (0)32 717 83 50
Fax: +41 (0)32 717 83 59 |
| Emergencies |
Fax: +41 (0)32 717 83 59 |
| Vaud Canton: Central Services (electricity, gas,
water) |
Compagnie Vaudoise d’Electricité
At: 53 rue de Lausanne/Case Postale, 1110 Morges 1 |
0848 802 900
Website |
Services Industriels de Nyon
At: 10 Place du Château, 1260 Nyon VD |
Tel: +41 22 363 85 00
|
| Emergencies electricity |
Tel: 0848 802 555 |
| Emergencies gas |
+41 (0)21 925 87 87 or 118 |
Société électrique intercommunale de la Côte (SEIC)
At: Route des Avouillons 2, 1196 Gland VD |
Tel: +41 (0)22 364 31 31
Website |
| Jura Canton: Central Services (electricity, gas,
water) |
| Energie du Jura SA |
Website |
Utility services in France (Ain, Haute-Savoie)
- Electricity: EDF (Electricité de
France) is the national electricity provider to
all of France. Their English-language website has comprehensive information
for:
- Water: Générale des Eaux is
a national supplier of domestic water.
- Gas: GDF (Gaz de
France) is the national supplier of domestic gas to
homes in France:
- Telephone/Internet: France Télécom is the national supplier of landlines, and
Internet access. Their English-language website has comprehensive
information:
| France Télécom |
| Domestic service (calls from within
France only) |
Tel: 1013 |
| Customer services |
Tel: 1014 / Tel: 1015 |
| France Télécom for the Alpes region (in
French) |
Website |
| English-language service |
Tel: 08 00 36 47 75 |
English-language service open 09:00 to 17:30 Monday to
Friday.
You can also request an English-language booklet on their services |
|
EDF/GDF (electricity, gas) in Ain (01)
|
At: 14 rue Aguetant, 01500 Amberieu en Bugey
At: avenue Château Larron, 01300 Belley |
|
| EDF emergencies Ain |
Tel: 0810 333 001 |
| GDF emergencies Ain |
Tel: 0810 433 001 |
|
EDF/GDF (electricity, gas) in Haute-Savoie (74)
|
| At: 1160 avenue Joseph Thoret, 74190 Passy |
|
| EDF emergencies Haute Savoie |
Tel: 0810 333 074 |
| GDF emergencies Haute Savoie |
Tel: 0810 433 074 |
| Compagnie Generale des Eaux
(water) in Ain & Haute-Savoie |
| At: rue Doct Touillon, 01130 Nantua |
Tel: 0810 000 777 |
| At: 16 ave Doct Palluel, 74160 Saint
Julien en Genevois |
Tel: 0810 000 777 |
Further Information
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